Organizational Management Application

The client was handling large-scale M&A, organizational restructuring, and other high-impact human capital work using Excel and PowerPoint. This made coordination across teams a logistical nightmare, error-prone, and too slow for client demands.

On top of that, the project had been kicked off with a junior team, resulting in six weeks of knowledge transfer and further misalignment across stakeholders. They were spending more time managing artifacts than addressing client needs.

I applied my North Star Alignment Model—a human-centered strategy framework that connects user realities to business priorities—and led Design Thinking workshops to cut through the noise and unify perspectives.

We steered them from scattered, siloed workstreams into a true zero-to-one approach. I also replaced Personas with Mindsets to reframe how they thought about users, needs, and goals.